CASE STUDY: The history of AllWays on Teams

The medical landscape has changed drastically since the start of the pandemic, most notably with the rise in telehealth and virtual care. Our own telehealth platform, AllWays on Teams, was created out of this need. In light of Microsoft’s recently-published case study on AllWays on Teams, here’s a look back at the beginnings of our telehealth platform.

The creation of AllWays on Teams

In the early days of COVID-19’s emergence in the US, we could see the challenges it was beginning to create for providers, particularly independent providers. Though their patients needed their care more than ever, they feared the risk of transmission in their crowded waiting rooms. A few days before Governor Charlie Baker issued a stay-at-home advisory back in March, AllWays Health Partners developed AllWays on Teams, a customized telehealth platform based on Microsoft Teams.

By the time the advisory went into effect, AllWays on Teams had launched for contracted providers. Now, our providers had a way to continue providing care for their patients without putting their patients or themselves at risk for contracting COVID-19. While AllWays on Teams was originally intended to be a temporary tool for providers, the response to it was so overwhelmingly positive that we decided to make AllWays on Teams a permanent addition to our digital tools less than two weeks after launch. By mid-May, more than 475 health providers had conducted more than 5,000 telehealth sessions over AllWays on Teams.

To learn more about how AllWays on Teams was developed, check out Microsoft’s case study on AllWays on Teams.

Learn more about AllWays on Teams

To find more information on AllWays on Teams, visit our website. There, you can find an overview on AllWays on Teams and how to sign up, as well as an introductory webinar, set-up demo, FAQ, and more. You can also check out our blog posts about AllWays on Team’s launch and our decision to make it permanent for our providers.